Open letter to the sylist who did my hair last night....
Sweetie....
Don't ask your client what they want to do to their hair...and then tell them that you don't want to do that and suggest something completely different. If I wanted my hair colored instead of permed I would have told you I wanted it colored.
No one is interested in how many bad haircuts you have given this week...and I am especially not interested when you are holding a pair of scissors in one hand and my hair in the other.
That being said, you really need to get a ruler and learn how much hair 1-2 inches is. When someone wants at the most 2 inches cut off...and you cut off 3-4...chances are they aren't going to be happy.
People are not comforted by the fact that you have to read the instructions on the perm box "as a refresher".
It's not a good thing when your client knows how to fan out the perm papers and you ask them how they did it so easily.
You really shouldn't make disparaging comments about other races or ethnicities while you have a client in your chair. And you really shouldn't be making those comments *to* the client sitting in your chair.
You don't ask your client how many children they have...and then ask them if they are "mixed" or "all-white". It's none of your business if they are purple with green spots and pink stripes.
But thank you very much for the complimentary eyebrow wax. That was about the least you could do for me after having to deal with you for 2 1/2 hours.
Thanks..
































